Who are we able to support?
We are able to welcome individuals to our homes with varying levels of support needs and adopt a philosophy which aspires to “enable individuals to live as they choose”.
Details of our registration with our regulator, the Care Quality Commission, can be found on the following website www.cqc.org.uk and is most easily accessed under the individual care home name. Here you will also be able to access information as to our current inspection ratings.
Within our group we have nursing and residential homes, we also provide a rehabilitation centre.
We are able to support people living with physical needs, living with all forms of dementia and people nearing the end of their lives.
Whilst many individuals come to live in our homes on a permanent basis we can also arrange short term and respite stays for mutually compatible dates.
Where are our homes?
Risby Hall Nursing Home; the smallest home in our group, is registered to support up to 32 individuals with nursing needs and or living with cognitive impairments, it is based in Risby a small village 5 miles from Bury St Edmunds , Suffolk.
Risby Park Nursing Home; situated next to the Hall, is registered to support up to 54 individuals with nursing needs and or cognitive impairments.
Beech House Residential Home; is based in Halesworth, Suffolk and is able to support up to 49 individuals with residential needs and or cognitive impairments.
Hazell Court Residential Home; situated in Sudbury, Suffolk is registered to support up to 43 individuals with residential needs and or cognitive impairments, it is also the site for our 14 bedded rehabilitation centre.
Prince of Wales Residential Home; based in Ipswich, Suffolk is registered to support up to 49 individuals with residential needs and or cognitive impairments.
Sherrington House Residential Home; based in Ipswich, Suffolk is registered to support up to 48 individuals with residential needs or cognitive impairments.
We don’t have very large homes within our group as we believe this allows us to ensure that our environments are homely and that our teams can achieve our vision of “enabling individuals to live as they choose”.
Who are our team?
Information about each of our Registered Managers can be found within each of the Homes pages, each is supported by our central team, details of which can be found on our Contact Us page.
All of our homes have dedicated teams in place 24 hours a day, 365 days per year. The exact number of staff is dependant on the support needs of the particular group of residents there and the time of day or night.
Our nursing homes have qualified nursing staff present 24 hours a day, our residential homes have senior care staff in place throughout the day and night.
Other teams within the homes are our care and support teams, engagement teams, catering, housekeeping, maintenance and administration.
In the spirit of our environments feeling like home, none of our team wear uniforms.
Should you wish to know exactly how many staff will be in any given building at any given time then please contact the relevant home directly. Given our staffing numbers are based on needs which change both during the course of the day or night and over a period of time, our staff numbers also fluctuate and will only be accurate at the time of asking.
What are our buildings like?
Our aim is to try and replicate home. We are neither a hospital nor a hotel and as such our buildings are of differing ages with a range of room sizes.
Some of our homes are able to accommodate couples within shared rooms. All rooms are fully furnished but we are more than happy for individuals to bring in as much or as little of their own furniture as they wish.
We are able to provide televisions, phone points and internet access as required.
We welcome pets to our homes (subject to assessment) and we will assist in ensuring that their needs can be met in a harmonious way, respecting others within the home.
Visitors are welcome in the homes 24/7 although we do ask that anyone wishing to come late at night and/or stay overnight discuss this with the team in advance so we are able to make the appropriate arrangements.
Other information that may be of interest to you
We offer contents insurance up to £1000, please talk to us if this limit is not adequate for the items that you wish to bring into the home.
Our current food hygiene ratings can be accessed at https://ratings.food.gov.uk
Should you choose one of our homes, a copy of our current Terms and Conditions is available by telephoning our Head Office.
And finally should you not be satisfied with any aspect of our service then details of how to raise a complaint can be accessed within all residents Support Plans, from the homes administrator or directly from our Head Office.
Beech house in Halesworth provides residential care to 49 clients and has specialist registration for those living with dementia.
Sherrington House provides residential care to 47 clients and has specialist registration for those living with dementia.
Prince of Wales
The Prince of Wales Residential Home based in Ipswich has been providing residential care of a very high quality to 49 residents for many years.
Hazell Court is a residential home offering care to 55 individuals. The home also has a specialist 12 bedded rehabilitation unit and specialist registration for clients living with dementia.
Hazell Court Rehabilitation Centre
Hazell Court Rehabilitation Centre attached to the main residential home is a specialist 12 bedded rehabilitation unit and specialist registration for clients living with dementia able to support individuals with their nursing and rehab needs.
Risby Hall is a care home offering nursing care to 34 clients. The home also offers specialist care to clients living with dementia.